Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Anhui Fanshida Agricultural and Animal Husbandry Science and Technology Co.Ltd collects, uses, stores, and protects your personal information when you visit or use our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request a quotation, submit an inquiry, place an order, or otherwise communicate with us.

This information may include:

Name
Company name
Email address
Phone number
Shipping and billing address
Product and order information
Payment and transaction information
Other information you choose to provide

We only collect information that is reasonably necessary for business communication, order processing, delivery, customer service, and related purposes.

2. How We Use Your Information

We may use your personal information to:

Respond to your inquiries and requests
Provide quotations and product information
Process and manage orders
Arrange shipping and delivery
Provide after-sales service and technical support
Communicate with you regarding your orders or business cooperation
Improve our products, services, and website
Send information about new products, services, or company updates where permitted by applicable law

We do not sell or rent your personal information to third parties.

3. Order Information

When you place an order with us, we may record information necessary to process and manage the order, such as the order date, customer name, company name, products, shipping address, phone number, payment information, shipping date, and tracking information.

This information is stored and managed securely and may be retained for business, accounting, legal, and customer service purposes.

4. Confidentiality of OEM and Private Label Information

For customers purchasing OEM, ODM, or private-label products, we treat customer information, product specifications, designs, and business-related information as confidential.

We will not disclose such information to unrelated third parties except where disclosure is necessary to fulfill an order, comply with applicable laws, or where you have given us permission to do so.

5. Information Sharing

We may share necessary information with trusted service providers when required to provide our services, such as logistics companies, shipping agents, payment service providers, or technical service providers.

We only share information that is reasonably necessary for the relevant purpose.

We may also disclose information when required by law, regulation, court order, or other lawful governmental request.

6. Your Rights and Choices

You may contact us at any time to:

Request information about the personal data we hold about you
Request correction or updating of inaccurate information
Request deletion of your personal information, where legally applicable
Withdraw your consent to certain communications
Raise concerns about how your personal information is handled

To make such a request, please contact us using the contact information provided on our website.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Where appropriate, information transmitted through our website may be protected using encryption and secure communication technologies, such as HTTPS.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, and complying with applicable legal or accounting requirements.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us